Business Report Case of Jordan

Question: Discuss about the Business Report for Case of Jordan. Answer: Introduction Information System is the overall system that involves technical hardware and software that are used for the operations of business and others. Information Technology is a part of Information Systems that deals with the software and their operations only. Information System covers a very wide area of the technical aspect of a business organization. Although the business ideas and strategies are planned and prepared manually, the overall business setup is run by the available information system (Li et al., 2013). The information system is installed so as to incorporate the latest technical devices and upgrades that is also able to handle all the business processes efficiently without any errors. On the other hand, information technology is only a part of the overall business system. It deals with the software, programming, internet security and other related aspects. Information systems play very important roles in the organizational performance in the field of business (Hamid et al., 2013). In the modern technical age, the information system is an integral part of any business organization for the handling of business processes. In this report, analysis of the given case study as well as the impacts of Information Systems on the overall business structures and processes has been provided. Analysis of The Case of Jordan Case Study This business case report is based on the analysis of the given case study as well as the impacts of Information Systems on the overall business structures and processes. However, before analyzing the given case study, several assumptions are to be made for the report that are as follows. The literature sources used for references and data collection are reliable and accurate. The description of the case study is accurate with correct statistics and overall summary. The analysis will be centered on the technical aspect of the information system only. New business opportunity ideas can be generated from the case study analysis. Management Decisions Management decisions are the highest-level organizational decisions that cannot be taken by any lower level employee. Moreover, management decisions cannot be taken anytime and anywhere. It requires in-depth analysis of the situation, requirements and future effects (Guercini, 2014). Management decisions play extremely important roles in the development of business organizations and the business processes executed by the organizations. According to Fernndez-Mesa et al. (2013), management decisions are the results of most strategic thinking and ideas that are supposed to enhance the existing business processes. The management team analyzes the existing situation and identifies the drawbacks and risks in the system. Accordingly, the team proposes some ideas that will help mitigate the risks and provide better execution of business operations. After analyzing these ideas, management decisions are taken as a mark of approval. Boreham (2013) has expressed that information systems play very important roles in the management decisions of a business organization. In these business organizations, information systems are the backbones of the business operations. Most of the risks and drawbacks originate from the information systems and changes are made in the information systems in order to bring a change to the business operations. Hence, management decisions are made based on the existing information system and the implementation of new information system. Differences between Information Systems (IS) and Information Technology (IT) Issues and Their Effects on Business Performance Information System is the overall system that involves technical hardware and software that are used for the operations of business and others. Information Technology is a part of Information Systems that deals with the software and their operations only (Zikmund et al., 2013). The differences between information system and information technology issues are as follows. Difference Category Information System Information Technology Main Issue The issues of IS can occur through hardware faults, software faults, execution faults and others. The main issue of IT occurs through software failures and cyber security breaches. Complexity of Issues Although issues can occur in any part of the system, the issues are more or less simple or straightforward and any system expert can identify the issues. IT issues occur only in software and are extremely complex in nature. Moreover, many cyber attacking entities are so strongly encrypted that they cannot be removed or mitigated by simple means. Stakeholders In case of IS issues, a lot of stakeholders of the organizations are involved and responsible For IT issues, only the software maintenance department is responsible Risk Period and System Maintenance Information Systems require regular maintenance in order to avoid any risks and errors occurring. Information Technology does not require regular maintenance; however, regular monitoring must be done in order to detect any unusual activity within the server or software. Issue Mitigation Mitigation of IS issues takes a long time and involves huge amount of expenses. This is because, the overall system including hardware, software and others need to be modified or changed. Mitigation of IT issues takes less time and expense for mitigation. From the comparison table, it can be seen that Information System covers a very wide area of the technical aspect of a business organization. Although the business ideas and strategies are planned and prepared manually, the overall business setup is run by the available information system (Wild, Wild Han, 2014). The information system is installed so as to incorporate the latest technical devices and upgrades that are also able to handle all the business processes efficiently without any errors. On the other hand, information technology is only a part of the overall business system. It deals with the software, programming, internet security and other related aspects. Hence, information system issues can occur on a large scale over the entire business system. However, with the deployment of a large number of system experts, the issues can be mitigated easily (Beynon-Davies, 2013). On the other hand, information technology issues occur in low scale with respect to the overall system b ut are massive threats to the overall system. Deployment of large number of experts might not be sufficient if they cannot find a way to decrypt malicious files and ensure cyber security. Role of IS in Business Processes and Technology Integration In the early years, when computers were first developed, nobody could imagine that these devices will go on and play major roles in almost every sectors including commercial, domestic, industrial, educational and others. With the release of more and more advanced designs of computers every year, once the potential of the computers to handle huge amount of calculations and store large amount data was realized, the information system was developed (Ruiz et al, 2014). Development of the information system enabled the business organizations to use computers for some business related calculations and storage of some important documents. With further development, manual processes were gradually removed and the business processes were all computerized. Currently, the information system is an integral part of any business organization for the handling of business processes (Power, Sharda Burstein, 2015). The information system provides faster and accurate results for large data calculations and also unlimited virtual storage space for the storage of important business documents and confidential files. Since these documents are stored in the virtual storage, there are no physical documents and hence, there is no chance of misplacement of documents (Al-Mamary, Shamsuddin Aziati, 2014). Moreover, in spite of storing huge amount of files, any particular file required by a user can be easily found by using a simple keyword. Three decades back, business processes were handled manually. This resulted in extremely slow operations. Moreover, this also created a huge amount of errors as well as misplacement of the products or services that were being delivered to a client. However, with the introduction of the information system, the business processes are now much faster, accurate and reliable (Heinrich et al., 2015). In addition, the information system also strengthens the communication between two departments, two organizations or even between company and the client. Hence, information system plays an important part in the business processes of the business organizations. Information system has also played a very important role in the technology integration inside a business organization. In the old business systems, the use of technology was not only limited but also was very discrete in nature. In other words, the technical aspects of one organization were not connected together and this caused a lot of communication gap. Information system has been successfully able to integrate all the aspects into one common system (sterle, 2013). For instance, in a business organization, there is a one common server to which, all the systems of inside the server are connected. As a result, any department can contact with any department with help of the server. Moreover, monitoring of the activities from all the departments can easily be done and any unusual activity can easily be detected. In other words, all the business related operations of the organization are conducted using one common central server that provides the common medium of communication between all the connected systems (Galegher, Kraut Egido, 2014). However, one main drawback of the technical integration is that in case of a cyber or malicious attack in one system of the department, the malicious file can easily spread over all the connected systems using the common central server. Improvement of Organizational Performance and New Business Opportunities Information systems play very important roles in the organizational performance in the field of business. In the modern technical age, the information system is an integral part of any business organization for the handling of business processes. The information system provides faster and accurate results for large data calculations and also unlimited virtual storage space for the storage of important business documents and confidential files. Since these documents are stored in the virtual storage, there are no physical documents and hence, there is no chance of misplacement of documents (Davenport, 2013). Moreover, in spite of storing huge amount of files, any particular file required by a user can be easily found by using a simple keyword. With the introduction of the information system, the business processes are now much faster, accurate and reliable. In addition, the information system also strengthens the communication between two departments, two organizations or even between company and the client. On the other hand, organizational performance depends on several factors. These are as follows. Technical Setup Technical setup is definitely the most important driving force behind the organizational performance in the market. Strategies and ventures can be planned by the members of the management team but the implementation of the plans is only possible because of the technical setup inside the organization. Communication Communication is also an important factor behind the organizational performance. In an organizational setup, several departments are present that have different roles and duties in a business system (Knabke Olbrich, 2013). Hence, communication is necessary so that any important business data can be conveyed to the responsible department easily. Market Insight The survival of a business organization depends solely on the market condition and the strategy of the company to have strong control over the existing market. In large business organizations, market insight is a common term. In these organizations, the employees prepare operational strategies based on the analysis of the possible changes in the market as well as the changing trends of trade (Shapiro Varian, 2013). As a result, the organizational performance changes based on the strategies applied. Data Management For positive organizational performance, data management must be done accurately without any errors. Business operations always involve huge amount of data that is to be calculated and processes in order to keep the system running. All these factors are significantly enhanced by the information system. As a result, if applied properly, information system can easily propel the business organization towards massively positive performance. The technical setup of information system means there is less manual labor required. Again, information system has been successfully able to integrate all the aspects into one common system (Bernus, Mertins Schmidt, 2013). For instance, in a business organization, there is a one common server to which, all the systems of inside the server are connected. As a result, any department can contact with any department with help of the server. Information system also provides the users with simple ways for having strong market insight by suggesting new techniques as well as new data statistics. The user can use the data for analyzing market trend with the help of his computer. Finally, information system has provided the business organizations with the simplest ways of data management . Not only it provides huge virtual space for storage of data but also provides faster and accurate solution for data calculations. Information system also paves the way for venturing into new business opportunities. At one phase, one business organization might feel that their business is not suited to the market at that particular time period. Information system enables them to analyze other business opportunities and benefits that can be gained from the market (Grabara, Kolcun Kot, 2014). With the help of accurate data management, the organization employees can gather sufficient data in order to determine whether the new business opportunity is feasible for the company or not. Again, new business opportunities provide the organization with more competitive advantage over the rival companies as the organization can venture further into the market and gain strong control over it due to control over different businesses at the same time. Conclusion Information systems play very important roles in the organizational performance in the field of business. In the modern technical age, the information system is an integral part of any business organization for the handling of business processes. In the early years, when computers were first developed, nobody could imagine that these devices will go on and play major roles in almost every sectors including commercial, domestic, industrial, educational and others. With the release of more and more advanced designs of computers every year, once the potential of the computers to handle huge amount of calculations and store large amount data was realized, the information system was developed. Development of the information system enabled the business organizations to use computers for some business related calculations and storage of some important documents. With further development, manual processes were gradually removed and the business processes were all computerized. The informatio n system provides faster and accurate results for large data calculations and also unlimited virtual storage space for the storage of important business documents and confidential files. Recommendations In spite of all the advantages of the information systems, several recommendations are provided so that there are no implementations or other technical problems. Technical Setup Before implementation of the information systems, the organization must ensure that the systems are all technically upgraded to the latest versions. Old versions will not support the latest information system and the whole system will fail. Security The organization must ensure security of the information system before implementation. Information systems are vulnerable to external cyber attacks and malicious infections. These attacks can easily break into all the connected systems and steal confidential business information from these systems. 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